See ChairFlow in action.

Three ways the platform fills cancelled slots. Everything runs automatically.

Today, 2:00 PM

Sarah from your front desk just got a call. Mrs. Thompson needs to cancel her 3:00 PM cleaning with Dr. Chen. That's $200 in revenue about to disappear.

You have 4 patients on the waitlist who said they'd take an earlier appointment if one opened up.

Messages

ChairFlow

Waiting for demo to start...

What your patient sees

Patient Self-Service Portal

Instead of waiting for a cascade to reach them, patients can browse open slots and book directly. Staff sends a secure link—patient picks a time—done.

Staff generates a portal link

From the dashboard or via the API, a secure signed link is created for the patient. The link is valid for 24 hours. No login required.

Patient browses available slots

Mobile-friendly page shows available openings with provider name, appointment type, and time. HIPAA-safe—no PHI exposed. Patient taps the slot they want.

Slot claimed instantly

Race-safe claiming ensures only one patient can book. Other candidates are automatically skipped. No double-booking possible.

Why it matters: Patients who might not respond to a text will proactively browse if given a link. Self-service fills slots that cascade misses—especially same-day openings where the response window is too short for a full cascade.

Available Appointments

Hi Maria! Pick an available time.

Dr. Chen

Cleaning - Prophylaxis

Today at 3:00 PM · 60 min

Dr. Park

Crown Prep

Tomorrow at 10:30 AM · 90 min

Dr. Williams

New Patient Exam

Friday at 2:00 PM · 60 min

What your patient sees on their phone

Multi-Location Organization Dashboard

For multi-location healthcare organizations and groups. See every practice's performance in one view. Compare locations, spot trends, drill into any office.

Advanced Healthcare Group

Organization overview — 4 locations

All Systems Active

Openings Detected

342

+18% vs last month

Appointments Filled

247

72% fill rate

Revenue Recovered

$74,100

$300 avg/slot

Avg Fill Time

22 min

across all locations

Location Performance

Location	Openings	Filled	Fill Rate	Revenue	Avg Time
Downtown Austin	98	82	84%	$24,600	18 min
Northside Dallas	102	73	72%	$21,900	21 min
Westlake Houston	87	58	67%	$17,400	24 min
Plano Office	55	34	62%	$10,200	29 min

Recovery Channel

SMS Cascade

65%

Self-Service Portal

28%

Manual (staff)

Top Appointment Types

Routine Visit78% fill rate

Procedure71% fill rate

New Patient Exam65% fill rate

Follow-up Consultation52% fill rate

Built for scale: Org-level admins see all locations. Practice managers only see their office. 5-role RBAC system (platform admin, org admin, practice manager, front desk, read-only analyst) ensures the right people see the right data. Full audit trail for compliance.

See ChairFlow in action.

$200 recovered. Zero phone calls.